What is a Developmental Disability?
A developmental disability is a severe and chronic condition of an individual that:

  • Is attributable to a mental or physical impairment or combination of mental and physical impairments.
  • Is manifested before the individual attains age 22.
  • Is likely to continue indefinitely.
  • Results in substantial functional limitations in three or more of the following areas of major life activity: self-care; receptive and expressive language; learning; mobility; self-direction; capacity for independent living; economic self-sufficiency.
  • Reflects the individual’s need for a combination and sequence of special, interdisciplinary, or generic services, individualized supports, or other forms of assistance that are of lifelong or extended duration and are individually planned and coordinated.

An individual from birth to age nine, who has a substantial developmental delay or specific congenital or acquired condition, may be considered to have a developmental disability without meeting three or more of the criteria described above if the individual, without services and supports, has a high probability of meeting those criteria later in life.

Do you serve children or adults?
PsyGenics, Inc. provides comprehensive services to both children and adults.

What are the office hours?
PsyGenics, Inc. is open from 8:30am-5pm. Services are individualized therefore treatment hours may vary as needed.

How do we qualify for services?
The first qualification is the person needs be diagnosed with a developmental disability or mental illness.  From that point, a Supports Coordinator or Case Manager will coordinate benefits and determine the services that an individual will qualify for.

How do we get linked to services?
Call the ACCESS Center at 800-241-4949 for an initial screening and assessment, if necessary. Request PsyGenics as your service provider. You may contact PsyGenics directly for screening and assessment if:

  • The consumer is 6 years old and under, has an IDD diagnosis and is not in need of autism services.
  • The consumer is paying out-of-pocket or has a commercial insurance that we accept (Blue Cross Blue Shield, Blue Care Network, and some Meridian plans).
  • The consumer is a Medicare recipient.

My child doesn’t have a diagnosis, but I know something isn’t right. Can they be enrolled into your program?
We understand the frustration that can be caused by the “requirements” to receive services.  We are committed to serving those diagnosed with a developmental disability and mental illness. We will provide an evaluation to determine eligibility.  If you or your loved one is not eligible due to the diagnosis, staff at PsyGenics will provide you with the appropriate referrals to assist you or your loved one in achieving success.

Do I have to have insurance to receive services?
No. As a community mental health provider, all persons who qualify for services are assessed an ability to pay.  Once that has been determined, all services that are clinically appropriate are provided to you or your loved one.

Are the services free with Medicaid?
PsyGenics, Inc. is a community mental health provider. The cost of services to those with Medicaid is determined by the Medicaid program you are enrolled in.

What if I have Medicaid and a private insurance?
Staff at PsyGenics, Inc. will coordinate benefits with both insurance providers to determine coverage from each insurance and will provide a thorough explanation of the benefits to you.